Archive for the ‘Blog’ Category
Support Your Locals!
It's been a while but I just have to write about how blessed we are to be in the South and Birmingham in particular. We have a great group of internet professionals and creatives in Birmingham and it's a shame that many of them are having a hard time getting work while hacks are being imported to [...]
Importance of Process
One of the first things I worked to introduce as VP of eBusiness at Regions Bank was the idea of a repeatable consistent process. At first glance, you might think that a bank, especially a 140 billion super-regional was chocked full of process [...]
TBD Creative Opens Doors
TBD Creative Inc. Opens Doors on New Interactive Consulting Firm -- New Company Headed by Former Regions Financial eBusiness VP Birmingham, AL (PRWEB) April 22, 2010 -- Years of creative energy and experience in the interactive sphere will now form the foundation for a new Interactive Consulting [...]
Case Study: Call Center
In my previous life at the bank, we had a unique case that I always like to share to show the power of our services. Its pretty amazing and I hope you enjoy. Let me set it up. For years, my responsibility was everything but online banking. Yes, we had input on the design but overall, it was ha [...]
Client Questions: How do we make our website better?
We get this one a lot and I think it comes from the utter frustration of marketing directors, IT professionals and owners trying to keep up with changes in the industry. Once you think you have everything figured out, something else comes along and changes the game. We have been working on inter [...]